Botanica Policies

I reserve the right to refuse and cancel services. If I need to cancel your service, your money will be refunded in full within the expected 7-10 business days. All services are non-refundable after payment, unless I have to cancel the service and we have already spoken about it . 

 

 Tarot Readings are subject to interpretation and should not be taken as absolute. A tarot reading is never 100% accurate. All readings given by me(BrujaTalks) are for entertainment purposes only, and no guarantee can be given as to the accuracy of a reading. 

A tarot reading does NOT replace professional, medical, legal, and business opinion and advice. It (tarot readings) will not force you to follow a particular course of action, or attempt to exert any form of control over your free-will and common sense! 

The contents of a tarot reading are not legally binding. Any decisions made, or actions taken by you as a result of your tarot reading are YOUR sole responsibility and have not been forced upon you, by me, your tarot reader. 

I assume NO legal liability for any damages, losses or other consequences or any client decisions, subsequent to, or based on, my tarot readings. PLEASE USE YOUR OWN COMMON SENSE AND JUDGEMENT AT ALL TIMES!!

SHIPPING

ALL products ship Monday-Thursday as a means to accelerate shipping, anything sent out after Thursday will take extra long due to USPS not running on Sundays. USPS is currently behind due to the holidays, please allow 3 weeks at the MOST for your order to arrive.

Tarot Readings

All readings are guaranteed to be delivered 7-11 business days after payment, unless otherwise stated while booking. Readings are delivered electronically via email, or direct message in the form of a google docs link. This is for those that choose to have a video recorded reading vs the live zoom session.

 

The link will be shared with you, and these links never expire for your convenience. If you happen to lose your link you can always contact me for it at no additional cost. 

Appointment time is always CST(Central Standard Time), if you are running a couple of minutes behind please shoot me a text or send me an email to let me know in advance! If you opt for the video recorded reading please know YOUR CHOSEN TIME FOR APPOINTMENT ISN'T THE TIME YOU'LL RECIEVE YOUR RECORDED READING. Anytime 7-10 business days after your chose time is when your reading will be delivered. 

Baños/Bath Soaks 

ALL bath soaks are made by order, please allow 7-10 days at the most for shipment, all herbs are organic and ethically sourced. 

Candles

ALL candles are made by order, all custom candles are made by order in small batches as well. Candles take minimum 5 days to cure, please allow at least a one - two weeks for shipping. 

LAST MINUTE REMINDERS 

Please make sure you email the questions for your reading to marlene@brujatalksbotanica.com, if you didn’t fill an online form. Not sending your questions can cause potential delays in the delivery of your reading.

 

The results of your tarot reading are not set in stone, you have free will and you are the only one in charge and in control of your journey and what happens to it. Tarot readings have no effect without action on the receiver's end.

No returns, refunds or exchanges on ANY products or services rendered or purchased from BrujaTalks Botanica. 

 

Refunds if any will be issued on a case by case basis.